PRISM program shines light on single ERP platform

When we introduced our new paints and coatings organizational structure back in 2017, it set the requirement for a new IT architecture within AkzoNobel.

This heralded the start of a multi-year program (called PRISM) to redesign and implement standard processes and a single platform to support them.

PRISM is regarded as an important enabler of the company’s vision and strategy, because it’s helping to eradicate unnecessary complexity while introducing consistent and precise processes across the company. It aims to reduce costs, enhance efficiency and transform the way of working across the organization.

Phase 1 was completed in 2020 and, following its success, Phase 2 started in 2021 and will continue through to 2023.

PRISM is an important enabler for precise processes and unlocking value in the company.

Pabus VosPRISM Program Director
Pabus Vos, PRISM Program Director (photo)

Effective roll-out

During the program’s initiation, all the processes across our business units (BUs) and functions were reviewed and harmonized, while a level of standardization and centralization was also defined. To help ensure an effective roll-out, we appointed Global Process Owners (GPOs) for the specific process areas to oversee standardization and optimization.

The PRISM program formally started being introduced in 2018. It replaced the fragmented and BU-oriented application landscape with a single business platform. It’s set up on a multi-region basis, which involves projects being rolled out and implemented in parallel. The virtual program operates in several regions with a 200-strong team.

The methodology from previous ERP implementations and acquisitions is further enhanced and industrialized and is a key asset in rolling out the process standardization. In light of the COVID-19 pandemic, the roll-outs have continued in a remote way.

Following the completion of Phase 1, more than 85% of total revenue runs on SAP driven platforms, and 65% of revenue is covered by one single SAP platform, powered by HANA technology. The further consolidation of platforms into one single SAP platform enables us to standardize, integrate and harmonize processes and deliver additional digital initiatives, consistent customer interactions and a truly integrated supply chain.

Phase 2 started in China, with further roll-outs planned in Asia, Europe, Africa and the Americas. This will add another 12% of total revenue on one single SAP platform with integrated solutions for formula management and product data sheets.