Note 2: Reporting principles
Reporting scope
This Report 2015 integrates our financial and sustainability reporting and is addressed to readers interested in both areas. In particular, we seek ways of linking sustainability performance to business results in areas such as resource efficiency, carbon emission reduction, eco-premium solutions, safety, people development and engagement, and operational eco-efficiency.
The information in this Report 2015 offers an update on our implementation of the ten principles of the United Nations Global Compact (UNGC). More sustainability information is available on our corporate website, including an index of the Global Reporting Initiative G4 indicators and a summary of our UNGC communication of progress.
Reporting process and assurance
The reporting period is 2015. Data has mainly been obtained from our financial management reporting systems, corporate HR information management systems, corporate compliance information reporting systems and the AkzoNobel corporate reporting systems for health, safety and environment performance indicators, each of which have associated approval and verification processes. These processes continue to be updated and improved. Data collection for the newer value chain reporting aspects is carried out using standard templates and procedures. We follow GHG Protocol standards for our value chain carbon footprint metric and have applied the market-based method for our Scope 2 emissions (GHG Protocol Scope 2 Guidance). More details on Scope 2 emissions according to the location-based method, as well as details on all reporting processes, are available on our corporate website.
We are confident in the overall reliability of the data reported, but recognize that some of the information is subject to an element of uncertainty, inherent to limitations associated with measuring and calculating data. Senior managers approved the content and the quantitative data used in the Sustainability statements section relating to their respective areas of responsibility. The integration of sustainability in day-to-day business is part of our routine internal audit process.
The Sustainability statements section has been reviewed by independent, external auditors. The Assurance report, including the scope of the audit, can be found in the Independent assurance report at the end of this section.
Reporting policies
Reporting boundaries
This Report 2015 integrates sustainability aspects of our processes and business operations in each section, in particular the How AkzoNobel created value in 2015, Strategic performance, Business performance and Governance and compliance sections.
This Sustainability statements section summarizes the global, cross-business elements of the sustainability agenda and company performance. It includes quantitative and qualitative information relating to the calendar year 2015 and comparative data for 2014, 2013 and 2012. We report on consolidated data from entities where AkzoNobel is the majority shareholder (more than 50 percent) and joint ventures where we have management control, but exclude all data from entities where we have minority ownership, or no management control.
Comparability
Since 2010, we report acquisitions from the date of purchase, recognizing that reporting improvements may be required at these facilities. Recent significant changes:
- 2015 data includes Paper Chemicals until it was divested in May 2015
- 2014 data includes updated definitions on regulatory actions and executive potential. See also Note 11 and Note 12 respectively. It also includes the result of the divestment of our Building Adhesives business
- 2013 data excludes Chemicals Pakistan as it was divested at the end of 2012. We include data from Decorative Paints North America until April 1, 2013, when it was divested
- 2012 data includes the Boxing Oleochemicals acquisition and our new facilities at Ningbo, China
Our value chain (cradle-to-grave) carbon footprint is measured per metric ton of product sales leaving AkzoNobel. In 2012, the definition of product was clarified to reduce variability in the indicator. It now excludes sold by-products and sold energy. Previous years’ data have been restated on the same basis, so there was no impact on the percentage change in carbon footprint. For our own operations, environmental impact and improvements are quoted relative to production quantity, i.e. the product volumes leaving every manufacturing plant.
Since 2013, we include the climate impact of VOCs in our overall carbon footprint targets. This increased our Scope 3 downstream CO2(e) by about three million tons. The 2012 data have been restated to provide a sound baseline for our 2012 to 2020 targets. There continue to be minor changes in models and raw material data. We calculate the percentage improvement based on comparable 2012 data, and include “as reported” data for each year in this Report 2015. The changes to GHG Protocol guidance in 2015 do not impact comparability – we have applied the market-based method since before 2012.
We identify issues that affect comparability in the text or footnotes.
Materiality
We have used the principle of materiality for assessing the topics to include in this Report 2015, which are current and important for the company and key stakeholders. In order to determine the materiality of topics, we made a long list of all (more than 200) possible material topics, using the following as our key sources:
- Shareholders
- Customers
- Employees
- AkzoNobel strategy
- AkzoNobel Report 2014
- Sustainability organizations such as the World Business Council for Sustainable Development (WBCSD), Forum for the Future and the International Integrated Reporting Council
- Issues raised by investor associations such as the VBDO
- Reporting guidelines and frameworks such as GRI G4 and SASB
- Sustainability ratings agencies such as RobecoSAM and Carbon Disclosure Project
- Peer reporting
- Media analysis
This long list was then reduced by reviewing the dominance of the topics in the above-mentioned key sources and ranking them. The highest ranked topics were then clustered into 20 final topics, prioritized and plotted in the matrix. The topics marked as high importance are included in the Consolidated Sustainability statements. The topics marked as high importance are also included in the integrated materiality diagram and are covered by the AkzoNobel strategic focus areas and core principles. See also the Strategic performance section.
A full explanation of each topic featured in the matrix can be found on the next page.
For further information please go towww.akzonobel.com/sustainability
Materiality matrix

Sustainability topics (alphabetical within importance categories) |
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Economic |
Importance |
Qualitative information |
Quantitative information |
Reported |
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1 |
Circular economy principles |
High |
Renewable energy and raw material programs, waste reuse, Circular economy section |
Bio-based raw materials, Renewable energy, Circular economy section |
Report 2015: Business performance, Sustainability statements Notes 4 and 5, Case study |
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2 |
Customer needs |
High |
Insight on end-user segment trends Customer excellence programs |
– |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance |
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3 |
Economic performance and strategy |
High |
Market segmentation Description of economic performance |
Economic performance and strategy |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance |
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4 |
Eco-premium solutions and value chain management |
High |
Lifecycle assessment value chain impacts Customer partnership solutions |
Eco-premium solutions with downstream benefits, Eco-premium solutions VOC in product |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 4 and 5 |
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5 |
Integrity |
High |
Insight on policies and procedures |
Code of Conduct reporting, Code of Conduct investigation, Compliance monitoring, Code of Conduct training |
Report 2015: Compliance and integrity, website |
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6 |
Product and margin management |
High |
Operational excellence initiatives |
– |
Report 2015: Strategic performance, Business performance |
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7 |
Fair taxes |
Medium |
Responsible tax policy |
Geographic tax reconciliation |
Report 2015: Consolidated financial statements Note 6, website |
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8 |
Resource scarcity/material availability risks |
Medium |
Risk description and mitigation actions Renewable energy and raw material programs |
Bio-based raw materials, Renewable energy |
Report 2015: Risk management, Business performance, Sustainability statements Notes 4 and 5 |
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Environmental |
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9 |
Energy, resource use, carbon emissions throughout the value chain |
High |
Value chain descriptions Insight on impacts throughout the value chain |
Resource Efficiency Index, Cradle-to-grave carbon footprint, Bio-based raw materials, Energy use, Renewable energy, Greenhouse gas emissions per ton of production |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance Sustainability statements Notes 4, 5, 15, 16 and website |
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10 |
Product stewardship |
High |
Priority substance management Regulatory affairs |
Priority substances with management plan, REACH compliance |
Report 2015: Strategic performance, Sustainability statements Note 10 |
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11 |
Climate change |
Medium |
Climate change risk management, mitigation and adaption policies |
Cradle-to-grave carbon footprint, Greenhouse gas emissions per ton of production |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 4 and 5 |
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12 |
Operational eco-efficiency |
Medium |
Operational eco-efficiency program and management |
Operational eco-efficiency footprint measure |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 15-20 |
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13 |
Sustainability in the supply chain |
Medium |
Third party assessements and audits, Supplier Support Visits, Business Partner Code of Conduct compliance, Environmental supply chain aspects |
Report 2015: Sustainability statements Note 7 |
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14 |
Biodiversity |
Low |
Climate change, pollution control |
– |
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Social |
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15 |
Employee engagement |
High |
Insight on policies and procedures |
Employee engagement survey |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Note 12, Case study |
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16 |
People and process safety |
High |
Insight on policies and procedures |
Reportable injury rate, Lost time injury rate, Behavior-based safety program, Life-Saving Rules, Regulatory actions, Loss of containment |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 8 and 9 |
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17 |
Talent management |
High |
Insight on policies and procedures |
Cross-BU moves of leadership talents, Internal promotion into executive level, Retention of leadership talent, ViewPoint score on learning and growth, Female executives, Female executive potentials, High growth market executives, High growth market executive potentials |
Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Note 12 |
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18 |
Community involvement |
Medium |
Human Cities initiative, Community Program, Business activities |
Projects involved, Volunteers, Donations |
Report 2015: Human Cities, Case studies, Strategic performance, Sustainability statements Note 14, website |
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19 |
Stakeholder engagement |
Medium |
Framework activities |
Sustainability ratings, Agency rankings |
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20 |
Sustainability in the supply chain |
Medium |
Supplier sustainability framework programs, Human rights commitment program |
Third party audits, Supplier Support Visits, Business Partner Code of Conduct compliance, Social supply chain aspects |
Report 2015: Compliance and integrity, Sustainability statements Note 7 |
A measure of the eco-efficiency of our products. An eco-premium solution is significantly better than competing offers in the market in at least one eco-efficiency criterion (toxicity, energy use, use of natural resources/raw materials, emissions and waste, land use, risks, health and well-being), and not significantly worse in any other criteria.
Eco-efficiency means doing more with less; creating goods and services while using fewer resources and creating less waste and pollution.
Greenhouse gases, including CO2, CO, CH4, N2O and HFCs, which have a global warming impact. We also include the impact of VOCs in our targets.
The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.
Volatile organic compounds.
The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.
An economic system that is restorative and regenerative by design, and which aims to keep products, components, and materials at their highest utility and value at all times, distinguishing between technical and biological cycles.
A measure of the eco-efficiency of our products. An eco-premium solution is significantly better than competing offers in the market in at least one eco-efficiency criterion (toxicity, energy use, use of natural resources/raw materials, emissions and waste, land use, risks, health and well-being), and not significantly worse in any other criteria.
Lifecycle assessments are the basis of our value chain sustainability programs. Eco-efficiency analysis (EEA) is our standard assessment method.
Provide tangible material or energy efficiency benefits for our customers, compared with competitive products.
Volatile organic compounds.
Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, health, safety, environment and security and community involvement.
The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.
Eco-efficiency means doing more with less; creating goods and services while using fewer resources and creating less waste and pollution.
Refers to the eco-efficiency of our manufacturing operations. Our aim is to improve operational eco-efficiency by reducing the resources used and emissions/waste from our sites during the manufacture of our products.
Business Partner Code of Conduct, Supplier Support Visits, Key Supplier Management and Together for Sustainability are all elements of our supplier sustainability framework.
Explains what we stand for as a company, what we value and how we run our business. It brings our core principles of Safety, Integrity and Sustainability to life and shows what they mean in practice.
The number of lost time injuries per million hours worked. Full definitions are in the Sustainability statements.
A loss of containment is an unplanned release of material, product, raw material or energy to the environment (including those resulting from human error). Loss of containment incidents are divided into four categories, dependent on severity, from small, on-site spill up to Level D – a significant escape.
AkzoNobel’s global Community Program encourages and gives financial support for employees to get involved, hands-on, in their local communities.
Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, health, safety, environment and security and community involvement.