Note 2: Reporting principles

Reporting scope

This Report 2015 integrates our financial and sustainability reporting and is addressed to readers interested in both areas. In particular, we seek ways of linking sustainability performance to business results in areas such as resource efficiency, carbon emission reduction, , safety, people development and engagement, and operational .

The information in this Report 2015 offers an update on our implementation of the ten principles of the United Nations Global Compact (UNGC). More sustainability information is available on our corporate website, including an index of the Global Reporting Initiative G4 indicators and a summary of our UNGC communication of progress.

Reporting process and assurance

The reporting period is 2015. Data has mainly been obtained from our financial management reporting systems, corporate HR information management systems, corporate compliance information reporting systems and the AkzoNobel corporate reporting systems for health, safety and environment performance indicators, each of which have associated approval and verification processes. These processes continue to be updated and improved. Data collection for the newer value chain reporting aspects is carried out using standard templates and procedures. We follow Protocol standards for our value chain metric and have applied the market-based method for our Scope 2 emissions (GHG Protocol Scope 2 Guidance). More details on Scope 2 emissions according to the location-based method, as well as details on all reporting processes, are available on our corporate website.

We are confident in the overall reliability of the data reported, but recognize that some of the information is subject to an element of uncertainty, inherent to limitations associated with measuring and calculating data. Senior managers approved the content and the quantitative data used in the Sustainability statements section relating to their respective areas of responsibility. The integration of sustainability in day-to-day business is part of our routine internal audit process.

The Sustainability statements section has been reviewed by independent, external auditors. The Assurance report, including the scope of the audit, can be found in the Independent assurance report at the end of this section.

Reporting policies

Reporting boundaries

This Report 2015 integrates sustainability aspects of our processes and business operations in each section, in particular the How AkzoNobel created value in 2015, Strategic performance, Business performance and Governance and compliance sections.

This Sustainability statements section summarizes the global, cross-business elements of the sustainability agenda and company performance. It includes quantitative and qualitative information relating to the calendar year 2015 and comparative data for 2014, 2013 and 2012. We report on consolidated data from entities where AkzoNobel is the majority shareholder (more than 50 percent) and joint ventures where we have management control, but exclude all data from entities where we have minority ownership, or no management control.

Comparability

Since 2010, we report acquisitions from the date of purchase, recognizing that reporting improvements may be required at these facilities. Recent significant changes:

  • 2015 data includes Paper Chemicals until it was divested in May 2015
  • 2014 data includes updated definitions on regulatory actions and executive potential. See also Note 11 and Note 12 respectively. It also includes the result of the divestment of our Building Adhesives business
  • 2013 data excludes Chemicals Pakistan as it was divested at the end of 2012. We include data from Decorative Paints North America until April 1, 2013, when it was divested
  • 2012 data includes the Boxing Oleochemicals acquisition and our new facilities at Ningbo, China

Our value chain (cradle-to-grave) carbon footprint is measured per metric ton of product sales leaving AkzoNobel. In 2012, the definition of product was clarified to reduce variability in the indicator. It now excludes sold by-products and sold energy. Previous years’ data have been restated on the same basis, so there was no impact on the percentage change in carbon footprint. For our own operations, environmental impact and improvements are quoted relative to production quantity, i.e. the product volumes leaving every manufacturing plant.

Since 2013, we include the climate impact of in our overall targets. This increased our Scope 3 downstream CO2(e) by about three million tons. The 2012 data have been restated to provide a sound baseline for our 2012 to 2020 targets. There continue to be minor changes in models and raw material data. We calculate the percentage improvement based on comparable 2012 data, and include “as reported” data for each year in this Report 2015. The changes to GHG Protocol guidance in 2015 do not impact comparability – we have applied the market-based method since before 2012.

We identify issues that affect comparability in the text or footnotes.

Materiality

We have used the principle of materiality for assessing the topics to include in this Report 2015, which are current and important for the company and key stakeholders. In order to determine the materiality of topics, we made a long list of all (more than 200) possible material topics, using the following as our key sources:

  • Shareholders
  • Customers
  • Employees
  • AkzoNobel strategy
  • AkzoNobel Report 2014
  • Sustainability organizations such as the World Business Council for Sustainable Development (WBCSD), Forum for the Future and the International Integrated Reporting Council
  • Issues raised by investor associations such as the VBDO
  • Reporting guidelines and frameworks such as GRI G4 and SASB
  • Sustainability ratings agencies such as RobecoSAM and Carbon Disclosure Project
  • Peer reporting
  • Media analysis

This long list was then reduced by reviewing the dominance of the topics in the above-mentioned key sources and ranking them. The highest ranked topics were then clustered into 20 final topics, prioritized and plotted in the matrix. The topics marked as high importance are included in the Consolidated Sustainability statements. The topics marked as high importance are also included in the integrated materiality diagram and are covered by the AkzoNobel strategic focus areas and core principles. See also the Strategic performance section.

A full explanation of each topic featured in the matrix can be found on the next page.

For further information please go towww.akzonobel.com/sustainability

Materiality matrix

Consolidated Sustainability statements – Materiality matrix (graphic)Consolidated Sustainability statements – Materiality matrix (graphic)

Sustainability topics (alphabetical within importance categories)

 

 

 

 

 

 

 

 

 

 

 

 

 

Economic

 

Importance

 

Qualitative information

 

Quantitative information

 

Reported

1

 

principles

 

High

 

Renewable energy and raw material programs, waste reuse, Circular economy section

 

Bio-based raw materials, Renewable energy, Circular economy section

 

Report 2015: Business performance, Sustainability statements Notes 4 and 5, Case study

2

 

Customer needs

 

High

 

Insight on end-user segment trends Customer excellence programs

 

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance

3

 

Economic performance and strategy

 

High

 

Market segmentation Description of economic performance

 

Economic performance and strategy

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance

4

 

and value chain management

 

High

 

value chain impacts Customer partnership solutions

 

, Eco-premium solutions in product

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 4 and 5

5

 

Integrity

 

High

 

Insight on policies and procedures

 

reporting, Code of Conduct investigation, Compliance monitoring, Code of Conduct training

 

Report 2015: Compliance and integrity, website

6

 

Product and margin management

 

High

 

Operational excellence initiatives

 

 

Report 2015: Strategic performance, Business performance

7

 

Fair taxes

 

Medium

 

Responsible tax policy

 

Geographic tax reconciliation

 

Report 2015: Consolidated financial statements Note 6, website

8

 

Resource scarcity/material availability risks

 

Medium

 

Risk description and mitigation actions Renewable energy and raw material programs

 

Bio-based raw materials, Renewable energy

 

Report 2015: Risk management, Business performance, Sustainability statements Notes 4 and 5

 

 

Environmental

 

 

 

 

 

 

 

 

9

 

Energy, resource use, carbon emissions throughout the value chain

 

High

 

Value chain descriptions Insight on impacts throughout the value chain

 

Resource Efficiency Index, Cradle-to-grave , Bio-based raw materials, Energy use, Renewable energy, Greenhouse gas emissions per ton of production

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance Sustainability statements Notes 4, 5, 15, 16 and website

10

 

Product stewardship

 

High

 

Priority substance management Regulatory affairs

 

Priority substances with management plan, REACH compliance

 

Report 2015: Strategic performance, Sustainability statements Note 10

11

 

Climate change

 

Medium

 

Climate change risk management, mitigation and adaption policies

 

Cradle-to-grave carbon footprint, Greenhouse gas emissions per ton of production

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 4 and 5

12

 

Operational

 

Medium

 

program and management

 

Operational eco-efficiency footprint measure

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 15-20

13

 

Sustainability in the supply chain

 

Medium

 

program

 

Third party assessements and audits, Supplier Support Visits, compliance, Environmental supply chain aspects

 

Report 2015: Sustainability statements Note 7

14

 

Biodiversity

 

Low

 

Climate change, pollution control

 

 

Report 2015: Sustainability statements Notes 3, 5, 15-20

 

 

Social

 

 

 

 

 

 

 

 

15

 

Employee engagement

 

High

 

Insight on policies and procedures

 

Employee engagement survey

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Note 12, Case study

16

 

People and process safety

 

High

 

Insight on policies and procedures

 

Reportable injury rate, , Behavior-based safety program, Life-Saving Rules, Regulatory actions,

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Notes 8 and 9

17

 

Talent management

 

High

 

Insight on policies and procedures

 

Cross-BU moves of leadership talents, Internal promotion into executive level, Retention of leadership talent, ViewPoint score on learning and growth, Female executives, Female executive potentials, High growth market executives, High growth market executive potentials

 

Report 2015: How AkzoNobel created value in 2015, Strategic performance, Business performance, Sustainability statements Note 12

18

 

Community involvement

 

Medium

 

Human Cities initiative, , Business activities

 

Projects involved, Volunteers, Donations

 

Report 2015: Human Cities, Case studies, Strategic performance, Sustainability statements Note 14, website

19

 

Stakeholder engagement

 

Medium

 

Framework activities

 

Sustainability ratings, Agency rankings

 

Report 2015: Sustainability statements Note 3, website

20

 

Sustainability in the supply chain

 

Medium

 

Supplier sustainability framework programs, Human rights commitment program

 

Third party audits, Supplier Support Visits, Business Partner compliance, Social supply chain aspects

 

Report 2015: Compliance and integrity, Sustainability statements Note 7

Eco-premium solutions (EPS)

A measure of the eco-efficiency of our products. An eco-premium solution is significantly better than competing offers in the market in at least one eco-efficiency criterion (toxicity, energy use, use of natural resources/raw materials, emissions and waste, land use, risks, health and well-being), and not significantly worse in any other criteria.

Eco-efficiency

Eco-efficiency means doing more with less; creating goods and services while using fewer resources and creating less waste and pollution.

GHG

Greenhouse gases, including CO2, CO, CH4, N2O and HFCs, which have a global warming impact. We also include the impact of VOCs in our targets.

Carbon footprint

The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.

VOC

Volatile organic compounds.

Carbon footprint

The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.

Circular economy

An economic system that is restorative and regenerative by design, and which aims to keep products, components, and materials at their highest utility and value at all times, distinguishing between technical and biological cycles.

Eco-premium solutions (EPS)

A measure of the eco-efficiency of our products. An eco-premium solution is significantly better than competing offers in the market in at least one eco-efficiency criterion (toxicity, energy use, use of natural resources/raw materials, emissions and waste, land use, risks, health and well-being), and not significantly worse in any other criteria.

LCA

Lifecycle assessments are the basis of our value chain sustainability programs. Eco-efficiency analysis (EEA) is our standard assessment method.

Eco-premium solutions with downstream benefits

Provide tangible material or energy efficiency benefits for our customers, compared with competitive products.

VOC

Volatile organic compounds.

Code of Conduct

Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, health, safety, environment and security and community involvement.

Carbon footprint

The carbon footprint of a product or organization is the total amount of greenhouse gas (GHG) emissions caused during a defined period, or across the total or part of a product lifecycle. It is expressed in terms of the amount of carbon dioxide equivalents CO2(e) emitted.

Eco-efficiency

Eco-efficiency means doing more with less; creating goods and services while using fewer resources and creating less waste and pollution.

Operational eco-efficiency

Refers to the eco-efficiency of our manufacturing operations. Our aim is to improve operational eco-efficiency by reducing the resources used and emissions/waste from our sites during the manufacture of our products.

Supplier sustainability framework

Business Partner Code of Conduct, Supplier Support Visits, Key Supplier Management and Together for Sustainability are all elements of our supplier sustainability framework.

Business Partner Code of Conduct

Explains what we stand for as a company, what we value and how we run our business. It brings our core principles of Safety, Integrity and Sustainability to life and shows what they mean in practice.

Lost time injury (LTI) rate

The number of lost time injuries per million hours worked. Full definitions are in the Sustainability statements.

Loss of containment

A loss of containment is an unplanned release of material, product, raw material or energy to the environment (including those resulting from human error). Loss of containment incidents are divided into four categories, dependent on severity, from small, on-site spill up to Level D – a significant escape.

Community Program

AkzoNobel’s global Community Program encourages and gives financial support for employees to get involved, hands-on, in their local communities.

Code of Conduct

Our Code of Conduct defines our core principles and how we work. It incorporates fundamental principles on issues such as business integrity, labor relations, health, safety, environment and security and community involvement.